Privacy and Policy

Last updated: January 2024

This Privacy Policy (also the “Privacy Notice” or “Notice”) of Florida Screening Compliance, LLC (“our,” “we”) describes our privacy practices regarding personal information we collect from people in the United States (“you” or “your”) through our website, platforms, mobile applications and other online services which post this Privacy Policy (collectively, our “Services”). Our Services include the provision of web based services, software-as-a-service and other tools to property owners, managers and our other business customers (the “Customers”) who manage residential and commercial rental properties. These services (the “Services”) include interactive web pages that permit screening of prospective and existing employees and tenants.

We collect information that you choose to give us, that Customers provide to us, and other information that may be automatically collected from your use of our Services, including from your device. This Privacy Notice does not govern the use and/or storage of your personal information by Customers. Employees and tenants of Customers should contact the Customer to understand their information practices.

This Privacy Notice does not apply to information that cannot be identified to any individual, household, or their devices. We are not responsible for third parties’ privacy practices. We use third parties for certain activities. You should refer to these third parties to better understand their privacy practices. If you are an individual who has interacted with one of our third parties through our Services, you should contact them directly to understand their privacy practices and to exercise any applicable data rights regarding their use of your information.

Information We Collect

To provide our Services, we collect personal information about employees and tenants from Customers.

The information we collect on our website or through our Services may include:
  • Information that you provide by filling in forms on our website, submitting correspondence, registrations you complete and submit, or any other activity through which you identify yourself to us. You may be required to provide your name, email address, mailing address, username and password (if you choose to become a registered user of the Services).
  • Details of transactions you carry out through our Services. You may be required to provide your debit or credit card information, billing address, and other details to facilitate rent payments or other transactions.

Customers may provide individuals’ personal information to us to facilitate use of the Services. The information they provide may include information regarding information required to run background checks, contact information, and other information.

Customers may ask employees, tenants and applicants to provide personal information online for the Services when you fill out an application for employment or housing. This information may include your name, email address, phone number, social security number, driver’s license numbers, income, job titles, credit history, bank account information, date of birth, gender, age, emergency contact information, vehicle information, and other information necessary to facilitate their use of the Services. You should contact the Customer directly to understand their practices for handling the information you provide.

We may collect data regarding your use of our Services through cookies, web beacons, and other automatically collected information. This data may include your IP address, date and time you access our Services and the pages and content you access during your visit, websites that you link to or from, emails from us that you open, and the links you click on within those emails. We may also collect information from your mobile device or your computer about how you interact with our Services, including IP address, operating system, and browser type. This information helps us address customer support issues, provide you with a personalized experience, prevent fraudulent use of our services, and manage the Services we provide you, including gathering aggregated data about engagement. Cookies may also be used to personalize your visit by storing your preferences or displaying content based upon what you have viewed through our Services. Web beacons or pixel tags connect web pages to web servers and their cookies. We and others may use these and similar technologies on our services and other websites, including to provide advertising or other targeted content or to understand our Services audience.

Other parties may collect personally identifiable information about your online activities over time and across third-party websites when you use our Services. We do not respond to “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services.

How We Use Information We Collect

We may use data we collect for a variety of purposes, including the following (which includes activity on behalf of our business clients):

  • To provide our Services to our Customers. As part of this, we may interact directly with consumers on behalf of our business clients to run credit reports and background checks.
  • To maintain, analyze, customize, measure, and improve our Services, which includes generating internal reports about the use of our Services.
  • To send transactional communications, including requests for information, responses to requests for information, and other Service updates.
  • To provide customer support.
  • To communicate with you and our customers, including about products, updates, and offerings that we think they may be interested in using.
  • For account management, finance, dispute resolution, and reporting purposes.
  • To monitor and enforce our legal terms or similar terms.
  • For internal business reasons, including internal audits or investigations, company research, insurance purposes.
  • To comply with law and satisfy our regulatory compliance obligations.
  • To detect and prevent fraud and other prohibited, illicit or illegal activity, and to protect you, others, and ourselves.
  • For other purposes permitted by law or to which you consent.
Please note that we may combine the information we gather about you in identifiable form, including information from third parties. We may use this information, for example, to improve and personalize our Services, content, and advertising.

How We Secure Information

We are committed to maintaining measures to protect the security of your information. Of course, despite these measures, no network or system can ever be entirely secure. Any transmission of personal information is at your own risk. We cannot guarantee the security of networks and systems that we operate or that are operated on our behalf.

Use of Information

We may share your information with third parties as permitted or required by law or as directed or authorized by you. For example, we may share information about you:

  • With our Customers if your information is collected through our Services on their behalf.
  • With vendors, service providers, and other third parties, including our website host and payment processors we or our Customers may choose to use. Please note that some of these third parties may store your personal information subject to their own privacy policies and not subject to the terms of this privacy policy.
  • At the direction of our customers with third parties. For example, our Services may support integration with accounting and other systems as directed by our client. We are not responsible for these third parties’ data practices, and you should contact the Customer to understand their data practices.
  • With our professional advisors who provide legal, compliance, accounting, banking, or consulting services.
  • To comply with our legal obligations or to protect the interests, property, or legal rights of you, ourselves, or third parties.
  • With law enforcement, officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar law enforcement request, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of this Privacy Notice or applicable terms.
  • With companies or other entities in connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.
  • For other legal purposes, such as to enforce our legal terms, or to exercise or defend legal claims.
  • With your direction or consent.

Storage and Retention of Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Acceptance of Privacy Policy

By using Florida Screening Compliance’s sites and Services, you signify your acceptance to this Privacy Policy. If you do not agree or are not comfortable with any aspect of this Privacy Policy, your only remedy is to discontinue use of Florida Screening Compliance’s sites and services. We reserve the right to modify this Privacy Policy at any time.

If you are an employee, prospective employee, tenant, or applicant of a Customer, you may have other rights with respect to your data (such as access, correction, or deletion). To exercise these rights, you should contact the Customer directly.

We may send you marketing communication to promote our own or the Customer’s products or services. In some instances, communications may be sent through our platform– you should contact them or refer to the message to exercise communication preferences with the Customer.

You have a number of choices regarding certain cookies. Most web browsers automatically accept cookies, but you may modify your browser’s setting to notify you of cookie placement or decline cookies. If you choose to decline cookies, certain features of our website may not function properly as a result.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Updates to Our Privacy Notice

We may update this Privacy Notice from time to time to provide clarification or notice of changes to our practices. If we make changes, we will revise the Effective Date at the top of this Privacy Notice. Changes to this Privacy Notice will be effective once they are posted unless otherwise indicated.

Contact Us

If you have any questions or concerns about this privacy notice or the privacy practices at Florida Screening Compliance, LLC, please contact us at 850-290-3290.